When choosing and implementing ERP software it's reasurring to
know that with Flash Business Suite you are in safe hands. Our team
of professionals will guide you through the process of installation,
staff training and ongoing support
Selecting a supplier of a software solution for your company
is to choose a business partner. Both parties need to work together
in productive co-operation. The goal of our partner programme
is to deliver on the effective implementation of a business
solution that is crucial to the future success and efficiency
of your organisation. We recognise our responsibility to ensure
that our products, our implementation and support services,
are to the very highest standard. We have a long list of successful
implementations in manufacturing and distribution companies
acknowledging the importance we attach to this business partnership.
Flash Business Suite’s professional project management
consultants provide planning and support services throughout
all phases of implementation, working closely with your staff
in order to minimise lead times and ensure a successful implementation.
Drawing from the experience of many successful system implementations
and Flash Business Suite’s standard implementation methodology,
our staff are able to offer expert advice in the development
of plans and strategies, training requirements, operational
procedures and data conversion methods. Flash Business Suite’s
comprehensive Implementation Guide enables those companies that
require a fast implementation to move the project forward quickly
and efficiently from day one. It is not unusual for companies
to implement the entire suite of Flash Business Suite software
within 3-6 months.
Once the software is installed, it is vital that your
staff become efficiently trained to take fullest advantage of
the new computer system. Flash Business Suite’s experienced
and qualified staff will give hands-on training covering all
aspects of Flash Business Suite either at the client's premises
or the dedicated classroom training facilities at Head Quarters.
Once initial training has taken place our implementation team
can help to map Flash Business Suite to your company's business
processes, ensuring the smooth and efficient take-on of the
new computer system.
- User Groups
The Flash Business Suite’s User Group is run
by the users for the users. It provides companies using Flash
Business Suite, the opportunity to meet for discussion and debate.
User Group Meetings provide valuable ideas and feedback for
software development, as well as a forum for information exchange
between different users with regard to their experiences and
methods of operation. Smaller "break-out" workshops
are often additionally held to concentrate on specialist areas
where a more in-depth analysis is taken
The Flash Business Suite customer website provides users with
instant online advice and updates.
Full support is provided by hot-line telephone, fax,
modem, ISDN, e-mail and on-site visits. Flash Business Suite‘s
aim is to provide rapid response to customer enquiries and problems.
The Flash Business Suite support team can develop and deploy solutions
to customer problems and install them directly onto your computer
remotely via telephone lines.
You can email the Flash Business Suite customer support team :